I’ve worked with customers who cover different fields of industry, and range in size from one-person operations to listed companies since 1999. For customers large or small, I offer the same customer orientated approach.
Most people choose to work for a company.
I choose to work with a customer and walk away when the time is right or it’s no longer the right environment.
I’m not getting paid a salary, I’m getting paid for the service (hopefully good in their eyes) of improving processes and solving their problems.
This is why OT & Appraisals are a foreign concept to me since I don’t generally care about them. I also find the concept of “my boss” strange which might make it odd to work with me for some people. Technically you are my customer whom I don’t always think is right ;)
This approach has a great positive benefit of finding better customers to work with over the past 14 years.
The downside? Some customers are better than others and it can get hard to walk away when you make new friends and get into new areas of responsibility. My current customer is a 2.5 year long project that I originally thought would be 4-5 years long so it’s definitely tough to leave.
For those asking me when is my last day at iProperty, it happened already for me on 1st May but I just so happen to have a 3 months notice period. I guess you’ll know when the day is when I stop posting stuff on Yammer.
It’s kinda nice to have only ONE project to focus on now. The odd thing is I find myself holding back on comments on most things now coz “stepping on people’s toes” isn’t so nice when you are leaving and can’t repair the damage if the person is actually ok out of work context.
My next customer is going to be in an industry which is foreign to me (for now) but the concepts are not. E-commerce, Logistics, Analytics & Subscription Service, it’s going to be a great place to practice what I believe in and teach me the important parts about running such a business.
I’m also finally starting up company #4 at the same time (4th time the charm?).
3 companies and many _what not to do_ lessons should (I hope) make this an interesting challenge at the same time.
My goal at 25 year mark (just 10+ years to go) is to create a few more companies, meet new friends, find a few more great customers and hopefully teach some folks along the way some of the stuff I’ve learnt.