Reflection

🌳 THE LIVING TREE, THE FOREST & THE LONG ROAD

A Reflection on Identity, Practice & 26 Years of Becoming

In my last two writings, I looked back across twenty-six years of On9 Systems and set the manifesto for the next decade.
This piece is different.

It’s not about the timeline or the strategy.

It’s about the shape of the self that grew through all of it.

Because after twenty-six years, the question is no longer What did I do?
but What did the work shape me into?
And what shape do I need to become next?

The metaphors that now feel most true are not linear ones.
They are living, breathing, ecological.

This is a story of a tree.
A forest.
A map.
A long road.
And the ongoing work of becoming.

*generated by ChatGPT 5.1 & Gemini 3 Pro + Nano Banana Pro

🌱 1. Roots Before Branches: The Ground I Grew From

Before frameworks, before clients, before communities, there were roots:

  • engineering, architecture, systems thinking
  • UX, research, product leadership
  • coaching, facilitation, Satir & Gestalt
  • somatic practices and the use-of-self
  • community building, unconferences, shared learning circles

None of these were planned in a straight line.
They grew out of necessity first, curiosity second, and meaning third.

Together they formed the underground system that allowed everything else to live.

A tree with one root is fragile.
A tree with many roots survives storms.

Twenty-six years taught me that depth isn’t a vertical line —
it’s an interconnected root network.


🌳 2. The Trunk: Integrative Practice

A trunk forms slowly, almost invisibly.

Mine emerged through:

  • thousands of conversations
  • hundreds of workshops
  • long cycles of listening, sensing, adjusting
  • years of walking into complex rooms and learning how to stay present

The trunk is where all the fields meet:

Agile + Product + UX + Experiential learning + Systems thinking
Open Space + Satir + Gestalt + SPT + Circle Way
Structure + Emergence
Discipline + Play

This integration became the centre of my practice.
Clients often describe it not as “content” but as clarity,
coherence,
and a shift in how they see themselves and their system.

That is trunk work.


🍃 3. The Canopy: The Wide Forest of Practice

No tree grows alone.

The work only became meaningful when it became a forest
a network of communities, collaborators, alumni, volunteers, partners, and friends across Southeast Asia.

  • Product Beer + Tonic (meetups, retreats, labs, unconferences)
  • Agile communities across SG, MY, ID, TH, VN, PH, JP
  • UX communities across SG, MY, ID, PH, HK
  • Satir Circle Singapore
  • Social Presencing Theater Asia
  • The Collab Folks’ 10-year ecosystem of learning

Every workshop, every retreat, every coaching program became another clearing in the forest —
a place for people to gather, experiment, and grow.

This is when I realised the truth:

I wasn’t building a consulting practice.
I was tending an ecosystem.

And ecosystems, unlike businesses, don’t scale.
They succession.

From opportunistic groundcover
to stable shrubs
to pioneer trees
to old-growth learning environments that sustain themselves.

This is the heart of the 7-layer food forest metaphor we use at The Collab Folks:

  • groundcover new ideas and markets
  • root crops volunteerism and community building
  • herbs/shrubs workshops and experiments
  • pioneer trees leadership circles, retreats
  • canopy trees long-term in-house programs
  • climbers cross-regional partnerships
  • old growth long-term purpose work (education, mental health, social impact)

A healthy forest grows by layering —
not by rushing.


🧭 4. The Cartographer: Helping Others Find Their Way

Across the years, my work shifted from being a “teacher” or “coach”
to becoming a cartographer.

Every team, every organisation is a terrain:
with ridges, rivers, obstacles, hidden paths and weather patterns.

My work now is to help others:

  • see the terrain they are actually in
  • locate themselves within it
  • notice the forces shaping the landscape
  • and draw their own maps forward

Clients often tell me they “see the room differently” after our sessions.
That I help them “surface what was invisible but shaping everything.”

This is the mapmaker’s role.

Not to give directions.
But to reveal the landscape.


🚴 5. The Long-Distance Cyclist: Moving Through Complexity

The final metaphor comes from my own life.

Cycling taught me how to move through long distances, long seasons, and long uncertainties:

  • how to breathe through steep climbs
  • how to trust the slow pace
  • how to navigate weather
  • how to keep momentum without burning out
  • how to listen to the body and the terrain
  • how to ride together, not ahead

This is exactly how long-term organisational change moves:

Not in sprints,
but in endurance,
presence,
and the maturity to know when to push, when to coast, and when to rest.

A long-distance cyclist learns to love the road —
not because it is easy,
but because it is alive.

This is how I now meet complexity.


🌌 6. A Coherent Identity for the Next Decade

After twenty-six years, I no longer see myself as:

  • a generalist or specialist
  • a consultant or trainer
  • a coach or facilitator

These labels never held the full story.

The metaphors do.

🌳 I am a living tree rooted in diverse practices.

🌲 I am part of a forest of people, communities and relationships.

🧭 I am a cartographer helping others navigate their landscapes.

🚴 I am a long-distance cyclist travelling through complexity with presence and flow.

🌾 And with my collaborators, we are tending a food forest —

where learning regenerates, communities sustain themselves,
and long-term purpose grows quietly, patiently, season by season.

This identity feels true for the next decade of On9 Systems.

Not a company.
Not a brand.
But a living practice.
A regenerative ecosystem.
A forest I continue to tend,
even as new trees rise and others take root.

The work of becoming continues —
and the forest grows on.

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Update

Twenty-Six Years, One Update

On9 Systems started in November 1999 with curiosity, code, and the feeling that there had to be a more human way to build things.

I didn’t know then that the next two decades would take me through product leadership, UX, mobile, Agile, capability building, community work, serious play, and hundreds of teams across Southeast Asia and beyond.

This site refresh marks a turning point.

It gathers everything I’ve learned from:

The biggest shift is internal:
I no longer see myself as someone who “helps teams do Agile / Product / UX better.”

My real work is creating the conditions where people learn, connect, and choose better ways of working together.
Across systems.
Across cultures.
Across whatever emerges.

This update is also a quiet thanks to everyone I’ve worked with — founders, managers, product teams, communities, and friends across SG, MY, ID, TH, VN, TW, PH, JP and beyond.
You’ve shaped the coach I’ve become.

Here’s to the next decade of On9 Systems:
More connection.
More clarity.
More play.
More work that breathes.

— Michael

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Manifesto, Update

🌿 THE ON9 SYSTEMS MANIFESTO (2025–2035)

A manifesto for the next decade of work, practice and community

1. We begin with the human system.

Tools matter. Frameworks help.
But people change when the environment invites them to —
when they feel safe, seen, and capable of facing complexity together.
Everything I design begins with this truth.

2. Practice over performance.

We learn by doing, sensing, reflecting and trying again.
Not by pretending to have the answers.
My work honours emergence, experimentation and the slow craft of mastery.

3. Start with self-leadership.

Teams grow when individuals grow.
Leadership is an inside job:
awareness → presence → choice → action.
Every programme I design begins with this arc.

4. Make space that makes people braver.

Whether through facilitation, coaching, or serious play,
my role is to design containers where people can:
explore, disagree, stumble, realign — and still stay in the work.

5. Connection is the real infrastructure.

Systems are built from relationships, not charts.
Trust, clarity and candour move organisations
faster than any method or transformation roadmap.

6. Communities move learning further than companies.

From ProductTonic to PTL to circles and unconferences —
communities create the conditions for shared growth,
courageous conversations and long-term resilience.

7. Play reveals what seriousness hides.

Cowtopia and other games exist because
fun lowers defenses,
chaos shows truth,
and play lets us see ourselves — and each other — more clearly.

8. Show, don’t tell.

I model the values I teach:
transparency, inquiry, humility, and the courage to walk away
when a system is not ready for learning.

9. Work with context, not against it.

Every team, every culture, every system is unique.
My work adapts:
to power, maturity, constraints, edges, timing.
There is no one-size-fits-all — only what is possible here and now.

10. Stewardship over scale.

The next decade is not about growing bigger,
but going deeper —
crafting learning environments, leadership journeys,
and communities that last.


The Invitation (2025–2035)

To everyone I work with — leaders, teams, communities, friends:

Let us keep creating spaces of clarity, connection and play.
Let us meet complexity with presence and courage.
Let us build systems that help people grow into themselves
and into each other.

The next decade begins with a simple question:

What wants to emerge when we learn, together, with intention?

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Business, Startup

New Group :)

2015-05-28 at 12-05-32 - 9831

After a good long break in the United States meeting people, cycling and enjoying San Francisco, Michigan, Ottawa & New York, I’m embarking on a new journey to apply what I’ve learnt over the last 15 years in technology, user experience design and product management towards mentoring individuals and coaching teams / companies.

I’m currently in the process of setting up a highly flexible team to take on the challenge of providing on-demand skills to startups.

Find out more about The Collab Folks

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Musings

How I choose to Work

I’ve worked with customers who cover different fields of industry, and range in size from one-person operations to listed companies since 1999. For customers large or small, I offer the same customer orientated approach.

Most people choose to work for a company.

I choose to work with a customer and walk away when the time is right or it’s no longer the right environment.

I’m not getting paid a salary, I’m getting paid for the service (hopefully good in their eyes) of improving processes and solving their problems.

This is why OT & Appraisals are a foreign concept to me since I don’t generally care about them. I also find the concept of “my boss” strange which might make it odd to work with me for some people. Technically you are my customer whom I don’t always think is right 😉

This approach has a great positive benefit of finding better customers to work with over the past 14 years.

The downside? Some customers are better than others and it can get hard to walk away when you make new friends and get into new areas of responsibility. My current customer is a 2.5 year long project that I originally thought would be 4-5 years long so it’s definitely tough to leave.

For those asking me when is my last day at iProperty, it happened already for me on 1st May but I just so happen to have a 3 months notice period. I guess you’ll know when the day is when I stop posting stuff on Yammer.

It’s kinda nice to have only ONE project to focus on now. The odd thing is I find myself holding back on comments on most things now coz “stepping on people’s toes” isn’t so nice when you are leaving and can’t repair the damage if the person is actually ok out of work context.

My next customer is going to be in an industry which is foreign to me (for now) but the concepts are not. E-commerce, Logistics, Analytics & Subscription Service, it’s going to be a great place to practice what I believe in and teach me the important parts about running such a business.

I’m also finally starting up company #4 at the same time (4th time the charm?).
3 companies and many _what not to do_ lessons should (I hope) make this an interesting challenge at the same time.

My goal at 25 year mark (just 10+ years to go) is to create a few more companies, meet new friends, find a few more great customers and hopefully teach some folks along the way some of the stuff I’ve learnt.

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Development, Hardware, Musings

Always good to learn new things (even with PHP)

2012-09-12 Singapore PHP User Group Meetup

Magento
http://alanstorm.com/

Home


http://www.aschroder.com/
http://blog.magepsycho.com/

Hardware hacking (RaspberryPi) with PHP
hardware-hacking-with-php-via-raspberry-pi
GPIO Libraries
https://github.com/WiringPi/WiringPi-PHP
https://github.com/pickley/PHP-GPIO
https://github.com/uzyn/raspi-gpio-demo.php

Restler for PHP Restful api
http://www.facebook.com/Luracast
Behat (BDD for php)

Behat + FuelPHP = RESTful Testing Happiness

Facebook groups

sghypertextpreprocessors
raspberrypisingapore

 

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Apple, Musings

thank you Steve Jobs for Apple 

Recollecting my thoughts over the past few days since the news.

Steve Jobs (1955 – 2011)

On Oct 5th, I remember waiting up (as I’ve done for a few years now) for Apple’s “Let’s talk iPhone” event. There had been rumours that Steve Jobs might be there and I hoped to “catch” it on the live blogging. After about an hour and a half, I learnt about the new iPhone 4 S and went to sleep. In the morning on the way to work, I was still undecided about getting the phone and after watching the video of the new phone on the iPad, I had pretty much made up my mind. Oct 28th for Singapore!

The day went by pretty uneventfully. There was meetings and even chatted a bit about the new phone with a few colleagues, there’s considerably fewer Apple fans in my current workplace compared to previous but it’s still fun to talk about something new from Apple with people who care.

On Oct 6th, it was another typical day, reading news on the iPad on the cab to work. Opened up Tweetdeck and a feeling of dread came over me as I learnt the news about an hour after it had broke on the net. I headed straight up to the office, checked Apple’s website to be sure and there was the man himself and a tribute to his work. We had truly lost a visionary and creative genius.

Remembering Steve Jobs

I’m not a Apple user from Day 1. As a kid, I’ve seen the Mac in use and never really got into it. MS-Dos, Windows were the windows into the PC world. I got into programming on DOS /Windows,Unix (HP-UX) and discovered Linux soon after. Apple didn’t really enter my life till quite late when I got my first iPod Nano. It changed my life from then on with a simple concept of being a work of art serving music.

When the iPhone got released, most people were still using candy bar phones from Ericsson or Nokia. It was not until the iPhone 3GS that I experienced queuing up for the first time for an Apple device. Unboxing it was a change that now has seen me not purchase any Microsoft product since 2009. When I look back at how Microsoft squandered their lead especially in Smartphones, it’s amazing how Steve Jobs created a new product category that has dominated smartphone usage.

For the past year or so, I’ve been toggling between Windows 7 and Mac OS X. Even as a long time computer user, I definitely have come to see how his vision has changed how computing should be and how product development should be done. I am truly saddened by the loss of a visionary and someone who has innovated and touched everyone with his dedication.

From his Stanford commencement speech in 2005:

Remembering that I’ll be dead soon is the most important tool I’ve ever encountered to help me make the big choices in life. Because almost everything — all external expectations, all pride, all fear of embarrassment or failure – these things just fall away in the face of death, leaving only what is truly important. Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked. There is no reason not to follow your heart.

Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma — which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.

 

 

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Links

links for 2011-09-22

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